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Question where to file complaints against government employee

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3 years 11 months ago #3990 by Action Officer
Action Officer replied the topic: where to file complaints against government employee
Hi! This is in response to your query. Please be guided by the following provision of the 2017 Rules on Administrative Cases in the Civil Service (RACCS), thus:

Rule 3
COMPLAINT

Section 10. Who May Initiate. Administrative proceedings may be initiated by the disciplining authority motu proprio or upon complaint of any other person.


Section 11. Requisites of a Valid Complaint. No complaint against an official or employee shall be given due course unless the same is in writing, subscribed and sworn to by the complainant. In cases initiated by the proper disciplining authority or an authorized representative, a show cause order is sufficient.

The complaint shall be written in a clear, simple and concise language and in a systematic manner as to apprise the person complained of, of the nature and cause of the accusation and to enable the person complained of to intelligently prepare a defense or answer/comment. Should there be more than one person complained of, the complainant is required to submit additional copies corresponding to the number of persons complained of.

The complaint shall contain the following:

a. full name and address of the complainant;

b. full name and address of the person complained of as well as his/her position and office;

c. a narration of the relevant and material facts which shows the acts or omissions allegedly committed;

d certified true copies of documentary evidence and affidavits of his/her witnesses, if any; and

e. certification or statement of non-forum shopping.

The absence of any of the aforementioned requirements may cause the dismissal of the complaint without prejudice to its refiling upon compliance with the same.

We to have enlightened you on the matter.
The following user(s) said Thank You: Jay Jay

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3 years 2 months ago #8084 by Jay Jay
Jay Jay replied the topic: where to file complaints against government employee
Hi! I also want to file complaint against and employee from DSWD for misconduct (emotional distress and harassment). I am 7 months pregnant so I want to know if there's a way to file a complaint without going to the physical office.

Hoping for your quick response.
Thank you in advance. Stay safe!

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3 years 2 months ago #8085 by Jay Jay
Jay Jay replied the topic: where to file complaints against government employee
thank you for your reply. For follow up questions:

1. Is there a way for you to help me gather information like address ang position of the employee? All I know is her full name and the officenshe works at.

2. Are printed screenshots of social media conversations valid evidences?

3. What is certification or statement of non-forum shopping and where can 8 get it

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3 years 2 months ago #8086 by Jay Jay
Jay Jay replied the topic: where to file complaints against government employee
Is there a way to do it without going to the physical office? I'm 7 months pregnant and would like to avoid health risks.

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3 years 2 months ago #8088 by Action Officer
Action Officer replied the topic: where to file complaints against government employee
hi,

The CSC is close due to MECQ. However, you may file a Complaint online by sending it to This email address is being protected from spambots. You need JavaScript enabled to view it. upon compliance with Section 11, Rule 3 of the 2017 RACCS

We hope to have been of service to you.

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3 years 2 months ago #8099 by Jay Jay
Jay Jay replied the topic: where to file complaints against government employee
thank you for your reply. For follow up questions:

1. Is there a way for you to help me gather information like address ang position of the employee? All I know is her full name and the officenshe works at.

2. Are printed screenshots of social media conversations valid evidences?

3. What is certification or statement of non-forum shopping and where can I get it?

Hoping for your assistance. Thank you and stay safe.

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