View or download the Civil Service Reporter 3rd Quarter Issue of 2022.



We dedicate this 3rd quarter issue of the Civil Service Commission’s official magazine to the celebration of the 122nd Philippine Civil Service Anniversary or PCSA. Ang taunang pagdiriwang ng PCSA ay isang paraan upang bigyan ng karampatang pagkilala ang ating mga lingkod bayan para sa kanilang mga kontribusyon sa pagbibigay ng serbisyo publiko at pagpapaunlad ng bayan.

The PCSA commemorates the establishment of the Philippine Civil Service by virtue of Public Law No. 5 (An Act for the Establishment and Maintenance of an Efficient and Honest Civil Service in the Philippine Islands) on 19 September 1900. This is also pursuant to Presidential Proclamation No. 1050, series of 1997 signed by former President Fidel Valdez Ramos declaring the month of September as the Civil Service Month. The PCSA is NOT the anniversary of the CSC, but that of the whole Philippine civil service.

The cover story of the 3rd quarter issue of the CS Reporter (pp. 30) features capsules of the insights from the panel of experts in future-proofing organizations and building resilience shared during the virtual launch held 8 August 2022. For one, Undersecretary Goddes Hope Libiran of the Department of Budget and Management allayed public misconceptions on rightsizing, reiterating that it is not in any way a mass layoff of civil servants.

To quote DBM Undersecretary Libiran, “The National Government Rightsizing Program or the NGRP is a reform initiative that primarily aims to achieve simplicity, economy, and efficiency in the bureaucracy. We want the right number of right people in agencies, working on the right things. Gusto po nating simplehan ang mga opisina at proseso para lalong mapabilis ang ating pagseserbisyo. So in line with this, I would like to emphasize that rightsizing is NOT downsizing.”

For the Citizen’s Guide on pp. 26, we put the spotlight on the 10th anniversary of the Contact Center ng Bayan. Dubbed as Isang Dekada ng Paglilingkod, the event highlighted the CCB’s milestones and contributions in citizen engagement, feedback management, and service delivery improvement.

In HR Spotlight on pp. 44, we feature the roster of speakers of the 2022 Public Sector Human Resource Symposium. Themed, Building Resilient Organizations: Honing Agile and Future-Ready Leaders and HR Practitioners, the symposium focused on the strategic role of government leaders and HR practitioners in building resilient organizations as well as in developing resilient human capital. Resilience is especially important with the need to overcome challenges caused by the COVID-19 pandemic and adapt to emerging technologies.

We hope that you will enjoy reading and learning from the stories on human resource management, leadership, and resilience from this issue of the CS Reporter.


The CSC’s Civil Service Institute invites interested civil servants to attend the following courses for the months of October, November, and December 2022:


October 2022 Course Offering

• Kwentong Lingkod Bayani
• Ethical Leadership
• Program/Course Design and Development
• Formulating Values Policy Guidelines
• HR Analytics
• Workforce Planning, Career Development and Succession Management
• Designing and Developing Microlearning

Check out the L&D Calendar for more information about these courses:


November 2022 Course Offering

• Kwentong Lingkod Bayani
• Learning and Development Process for PRIME-HRM Level 2
• Developmental Conversations for Leaders
• Performance Management for PRIME-HRM Level 2
• Public Service Values Program
• 2nd Semester CSI Leadership Series

Check out the L&D Calendar for more information about these courses:


December 2022 Course Offering

• Kwentong Lingkod Bayani

Check out the L&D Calendar for more information about this course:


NOTE: A certificate of completion with leadership and managerial training hours will be given to participants who have successfully completed the HRM Professional/Leadership and Development Programs.


For more information:

Contact the Civil Service Institute
Tel: (02) 8931-4182, 8931-7935 loc. 301 to 305, 361 to 362
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Results of the 7 August 2022 Career Service Examination-Pen and Paper Test (CSE-PPT) for Professional and Subprofessional levels is posted on the CSC website at Click on the Examination Results button found on the right side of the page, or go directly to the CSC Examination Portal at

Only the list of passers posted on the CSC’s website/Examination Portal is official. The CSC cautions the public against accessing posts on any other websites or social media platforms that are not affiliated with the CSC.

Examinees, both passed and failed, can generate their individual test results using the Online Civil Service Examination Results Generation System (OCSERGS) by 21 October 2022.

View or download the Civil Service Reporter 2nd Quarter Issue of 2022.



To say that the past few years have been difficult is an understatement. The persistence of the COVID-19 pandemic has resulted to an economic and health crisis beyond compare. These, coupled with personal losses led us to one of the darkest ages in history. Still, we are here and we have prevailed.

The unfortunate events of the past years may have scarred us but they are also a testament of our courage and ability to rely on each other’s strengths. The frontline medical workers who sacrificed their health to save lives; the teachers who patiently instilled in their learners the value of education even in uncertain times; and the volunteers who braved calamities and health crises to extend help are the very faces of resilience.

In public service, resilience is something often expected of us. As civil servants, we are programmed to deliver uninterrupted quality public service even in the midst of unanticipated challenges. Thus, this Second (2nd) Quarter Issue of the Civil Service Reporter magazine placed resilience upfront and at the center of public service.

In this issue, we share the story of resilience of a 2020 Civil Service Commission Pagasa awardee – Gerard M. Lavadia, Local Disaster Risk Reduction and Management Officer IV of the City Government of Tagbilaran. In a country battered by natural calamities, he implemented policies and interventions on disaster risk reduction and management resulting to community preparedness and facilitation of recovery for affected areas.

There is also resilience in our ability to adopt counteractive measures to challenges confronting us. These include efforts to capacitate our people and invest in systems and technology infrastructures to enable workspace flexibility and continued delivery of services in these unprecedented times.

We can learn from the journey of the Bangko Sentral ng Pilipinas National Retail Payment System (NRPS) Team, a recipient of the 2020 Presidential Lingkod Bayan Award. They transformed the country’s retail payments ecosystem with the Instapay and PESONet – safe, efficient, and inclusive payment services. Through their innovation, people were able to rely on online banking and digital money transfer transactions despite restrictions in mobility and observance of health protocols.

Thus, we hope that the stories in this issue of the Civil Service Reporter magazine inspire us to embrace resilience and strengthen our commitment to serve. As we move forward, let us summon every ounce of resilience. Together, we shall transform unthinkable difficulties into extraordinary progress. We have and we will continue to endure.

Mabuhay kayong lahat!


Senior Commissioner1


1 Pursuant to Section 15, Book V of Executive Order No. 292 (Administrative Code of 1987)



Considering that Metro Manila is under a less-restrictive Alert Level 1, clients who will request a certification and/or authentication of civil service eligibility from the CSC Central Office in Batasan Hills, Diliman, Quezon City may seek an appointment to personally submit their request and receive their requested documents on the day of the appointment schedule effective Monday, April 4, 2022.

An appointment may be secured via the Online Registration, Appointment, and Scheduling System (ORAS) at Clients may select their preferred schedule of visit to the CSC Central Office from the available date and time in ORAS.

The requested documents shall be processed and released by the Records Center and Archives Division (RCAD) of the Integrated Records Management Office (IRMO) on the appointment date provided that the:

1. requirements are complete; and
2. needed examination record is available on file

Otherwise, clients will be notified through email or text message on the availability of their requested documents.

For further inquiry, clients may contact the RCAD-IRMO at the This email address is being protected from spambots. You need JavaScript enabled to view it.  or at telephone numbers 8931-7987 and 8931-7935 local 524 or 529.

For your guidance. Thank you.


Acting Director IV