Menu

Tamalagon Integrated School Head Teacher I Ju-Im T. Jimlan’s painful experiences as a child growing up in Marawi motivated him to be the best teacher he can be by knowing that education is key in changing a child’s life. He developed innovative teaching approaches and information materials such as Tuklas-Aral, Bisita-Kumustahan, Modyul Mo, Hatod Ko, among others. He is active in community work, volunteering as a responder during Typhoon Odette and organizing donation drives for COVID-19 frontliners.

“For upholding public interest, particularly student welfare, over and above personal interest, he is one of this year’s recipients of the Outstanding Public Officials and Employees or Dangal Ng Bayan Award.” The accomplishments of Teacher Jimlan were shared by Civil Service Commission (CSC) Chairperson Karlo A. B. Nograles as he announced the winners of the 2022 Search for Outstanding Government Workers.

Rounding up the 2022 Dangal ng Bayan awardees are: State Auditor IV Adeline P. Baarde of the Commission on Audit in Tuguegarao City; Social Welfare Officer III Georgina M. Bulasa of the Department of Social Welfare and Development Field Office VIII in Tacloban City; Elementary School Principal II Rowan L. Celestra of Buenavista Elementary School, Department of Education, Sorsogon West District In Sorsogon City; Administrative Assistant II Thea Maria Rica S. Del Rosario of the Department of Social Welfare and Development Regional Office III in San Fernando City, Pampanga; Customer Associate Reymond D. Gonzales of the Landbank of the Philippines-Zamboanga Main Branch in Zamboanga City; Planning Officer II Adrian A. Jandusay of the Municipality of Sampaloc in Quezon Province; Librarian II Antonio L. Morada under the Curriculum and Learning Management Division of the Department of Education Regional Office V in Legazpi City; Tarlac City’s San Manuel Elementary School Teacher III Rizalina R. Nacpil; and Medical Specialist III Dr. Annie Claire B. Pekas of the Luis Hora Memorial Regional Hospital in Bauko, Mountain Province.

STATEMENT OF THE CIVIL SERVICE COMMISSION ON INTERIOR SECRETARY BENJAMIN “BENHUR” ABALOS, JR.’S REQUEST TO POLICE COLONELS AND GENERALS TO TENDER THEIR COURTESY RESIGNATION

The “full Police Colonels and Generals” from whom Secretary Benjamin Abalos, Jr. requested the tender of courtesy resignations are presidential appointees. As such, their appointments to the government service are not attested to by the Civil Service Commission (CSC), and thereby outside the purview of the CSC and its disciplinary jurisdiction.

In order to preserve any final determination of the issue in the proper forum, further comment on the matter may not be appropriate at this time.

“It is with pride that I announce the winners of the Civil Service Commission (CSC) Pagasa Award as these lingkod bayani are considered gems in public service. They belong to that distinct group of government workers who, quietly and without fanfare, pursued their public service mandates with indefatigable commitment, excellence, and integrity, to the extent of putting their lives on the line in the spirit of delivering much needed services, especially in the grassroots.”

This was remarked by CSC Chairperson Karlo A. B. Nograles as he announced the winners of the 2022 Search for Outstanding Government Workers. The annual Search has three categories—the Presidential Lingkod Bayan, the Outstanding Public Officials and Employees or Dangal ng Bayan, and the CSC Pagasa. The latter is conferred on an individual or group of individuals for outstanding contributions that directly benefit more than one department of the government.

One of the recipients of the CSC Pagasa Award is the Community-based Rice Mushroom Production Team of the Bataan Peninsula State University (BPSU). Their initiative uplifted the lives of rice farmers in Bataan by introducing and promoting an integrated farming system approach through mushroom production, vermin composting, and off-season vegetable production using rice straws. The team's research-based technology transfer trainings, capacity building on crop diversification, and entrepreneurial skills development for farmers have significantly improved the latter’s production capacity, productivity, competitiveness, and sustainability.

Requests for Certification of Eligibility or COE is now made more convenient, the Civil Service Commission (CSC) announced.

Civil service eligibles may now request and secure their COE and its authenticated copies in any of CSC’s 16 Regional Offices regardless of their place of examination.

“Mas magiging madali na para sa ating mga kababayan ang pagkuha ng kanilang eligibility records dahil kahit saang CSC Regional Office ay maaari na silang magpunta at mag-request ng COE. Kasama na riyan ang pagkuha ng authenticated copies ng COE,” said CSC Chairperson Karlo Nograles.

This new development comes with the completion of a system called the Internal Civil Service Eligibility Verification System (iCSEVS) approved under CSC Resolution No. 2200677 last 16 December 2022. iCSEVS allows CSC authorized verifiers to easily and quickly verify civil service eligibilities from an integrated database composed of passers of Career Service Pen and Paper Test and Computerized Examinations, and those granted special eligibilities under special laws and CSC issuances.

“Providing customer-centered services remains a top priority of the Civil Service Commission (CSC) thru the Contact Center ng Bayan (CCB). The notable high use of the CCB as the go-to feedback facility—as shown by the number of transactions being facilitated—is a symbol of the citizens’ enduring high trust on the CSC as an institution and of our brand of service.”

CSC Chairperson Karlo Nograles said this as he reported the CCB’s 99.81% action rate on feedback received from the public. From 1 January to 30 November 2022, the CCB received a total of 126,375 transactions, which includes complaints, requests for assistance, messages of commendation or appreciation, queries, and suggestions. At the end of said period, 126,140 have been already resolved.

The CCB is mandated to provide the public with information and assistance on government services and procedures through text messaging (SMS), email, website, hotline, and the CSC Facebook Page. From January to November 2022, email emerged as the most preferred channel with 42.13% or 53,245 feedback received via This email address is being protected from spambots. You need JavaScript enabled to view it.. Next is the CSC Facebook Page with 40.31% or 50,936 transactions received via this channel, followed by SMS sent to 0908-8816565 with 21,267 or 16.83%.

Meanwhile, the Citizen’s Complaint Center Hotline 8888 referred to the CCB a total of 461 concerns pertaining to CSC services, for which the facility achieved a 98.04% resolution rate.